Terms of Service

1. Platform Overview & Nature of Service

Workfry (“Platform”, “we”, “us”, or “our”), operating authoritative public services at https://www.workfry.com, is an online professional services and engineering consulting marketplace facilitating discovery and collaboration between Clients and independent Experts (Specialists, Consultants, and Engineers).

2. Platform Access Fee Distinction

All Workfry charges are platform access fees. They do not represent payment for the underlying professional services independently agreed between Clients and Experts.

Workfry is an intermediary technology provider. Workfry does not employ Experts, does not act as a general contractor or agent for any project, and does not charge percentage commission deductions on client-provider consulting contracts.

3. Commercial Model & Credit Entitlements

Clients use project posting credits; experts use individual application credits:

Client Project Posting: New client project publication requires one posting credit, purchased for USD $1 plus applicable configured taxes and currency conversion shown before payment. The credit is consumed only on successful publication. Existing valid posting credits remain usable. Client listings stay active for 30 days; renewal of an expired open listing remains free. Closed and cancelled projects are not automatically republished. Editing an already published brief remains subject to the existing change-request process.
Expert Single Application Credit: Base price USD $4.99, plus applicable taxes shown at checkout. Valid for 7 calendar days from activation. One credit confers the entitlement to submit 1 custom proposal and milestone schedule on an eligible project. One credit is consumed only upon successful proposal submission and database storage.
Existing credit purchases: Annual-plan sales are paused. Single application credits may be purchased repeatedly. Previously purchased credits retain their original expiry and project eligibility; legacy annual and promotional credits do not cover Star Projects.

One credit. One submitted proposal.

One application credit costs USD $4.99 plus applicable tax at checkout and is valid for 7 days from activation. Paid credits and bonus credits included with a new purchase each cover one standard or Star Project proposal. All credits in a new purchase expire together after 7 days. It is consumed only after successful submission; selection is not guaranteed.

Existing credits retain their original expiry and eligibility. Legacy annual and promotional credits do not cover Star Projects.

Professional service fees are agreed separately. Review the terms and refund policy before paying.

4. Credit Validity, Expiry & Non-Transferability

Credits are non-monetary platform accounting tokens. All credits:

Have no cash value, cannot be redeemed for fiat currency, and cannot be withdrawn.
Are non-transferable and cannot be sold, gifted, or assigned to any other account.
Single Application Credits remain valid for exactly 7 calendar days from activation. Unused single credits expire automatically at the end of the 7-day period.
Previously purchased annual credits remain valid for exactly 365 days from activation. Unused annual credits expire at the end of the 365-day term with no rollover or refund.

5. Non-Refundability Policy

All fees paid to Workfry are platform access fees and are final and non-refundable once the relevant digital access, project posting entitlement, project application entitlement, application credit, subscription or other paid marketplace functionality has been activated, issued, made available, used or consumed, except where a refund is mandatorily required under applicable law or for a verified duplicate or erroneous charge attributable to Workfry.

6. User Due Diligence & Counterparty Responsibility

Before entering into any user-to-user professional transaction, engagement, or contract, Clients and Experts are independently and solely responsible for verifying the counterparty. This includes, without limitation, independent verification of:

Identity, corporate credentials, and business registrations.
Professional experience, licenses, certifications, and portfolio veracity.
Technical capability, project scope, deliverable specifications, and feasibility.
Commercial pricing, milestone payment terms, taxes, and timeline feasibility.
Intellectual property rights, confidentiality, non-disclosure, and compliance with applicable laws.

Workfry provides the digital discovery platform. Workfry does not inspect, guarantee, warrant, or endorse any user-created specifications, representations, proposals, or underlying professional services.

7. Disclaimers & No-Guarantee Warranties

To the maximum extent permitted by applicable law, the Workfry platform and digital entitlements are provided on an “as is” and “as available” basis. Workfry explicitly provides:

No Selection Guarantee: Purchasing a proposal credit does not guarantee that a client will select, interview, or accept your bid.
No Earnings Guarantee: Workfry does not guarantee that any Expert will generate any specific level of revenue.
No Proposal Volume Guarantee: Purchasing a posting credit does not guarantee a minimum number of applicant proposals.
No Project Success Guarantee: Workfry does not guarantee the completion, quality, or fitness of any professional engagement agreed between users.

8. Progressive Identity, Communication & Anti-Circumvention

Users must respect Workfry's progressive trust architecture. Direct off-platform contact harvesting prior to formal engagement acceptance is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of platform access credits.

Workfry Terms of Service & Commercial Agreement