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Help centre

How can we help?

Simple answers about hiring experts, finding projects and using your account.

What is WorkFry?

WorkFry connects businesses with consultants, freelancers and independent experts. You can find help with food product development, manufacturing, engineering, technology, marketing and other business needs.

How do I hire a consultant or freelancer?

Post a requirement with your scope, budget and timeline. Relevant experts choose to apply using eligible application credits. Confirm an application to access that expert’s profile. Agree on the scope and terms separately before starting work.

Can I create an account for free?

Yes. Creating an account and preparing a project draft are free. Publishing a new client project costs $1 USD plus applicable taxes for a 30-day listing. Expert application credits are priced separately. Review the total at checkout before paying.

How do I find freelance projects?

Choose Find Projects to browse opportunities by skill, category or location. Read the project details and application requirements. Create an expert account, complete the required profile steps, and check application-credit eligibility and cost before submitting. Applying does not guarantee selection, work or earnings.

What should I include in a project brief?

Explain the problem you want to solve, the work you need, your preferred timeline and your budget range. Add relevant skills and location needs. Keep passwords, private contact details and confidential documents out of the public brief.

What do profile and project review labels mean?

Each label describes a specific review. A profile review or a WorkFry-reviewed project does not guarantee results. Read our verification standards and check the experience, scope and references that matter to your project.

When can I contact a client or expert?

Project chat opens after the Buyer views and accepts your proposal. Names, phone numbers and email addresses remain private until both parties separately agree to share contacts. Applying or using a credit does not unlock chat or contacts.

Are application credits valid for every project?

Eligibility depends on the credit product and project type. Some plans exclude Star Projects. Read the plan details and the application screen before buying or using credits.

Can I work with people in another country?

WorkFry supports professional connections across countries. Each project shows its location needs. Agree on working hours, deliverables and communication before starting. Payment options depend on your location and checkout eligibility.

How do I get help with my account?

Use the Contact and Support page for account, login or project questions. If you cannot sign in, use Forgot password on the login page. Never share your password with support or in project messages.